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  Conveniently located in Burlington, Ontario allows us to ship replacement parts, often the same day, to anywhere in Canada and the United States. Before each product leaves our facility, it is placed in test mode for a minimum of 48-72 hours, or more.
There are several benefits that should be factored in your decision to purchase.
- We manufacture our own scoreboard controllers
- HDD creates and updates, when needed, our own controller software
- VisionSuite software for our message centres, RGB video boards and SID boards are
created and written by HDD
- Our VisionSuite software is fully compatible with Win98se, 2000 and XP.
- Each controller assembly starts with a metal cabinet, not plastic.
- We stock parts to assemble, which means we will have parts to service.
Quality service has always been a priority for HDD and continues to be a critical component to the overall purchase experience.
"As service manager, you have my commitment that we will strive to improve this sector of our business with the goal of making the entire ownership experience a pleasurable one.
If you ever have a problem with your HDD purchase I would respectfully request that you contact me, by phone or email so that we can respond as quickly as possible to resolve it. Our direct involvement allows us to monitor several important issues such as service call frequency, response time, repetitive defects and most importantly, customer satisfaction.
Your response is critical to our response and the overall satisfaction of the service experience."
Brian Goodwin
Service Manager
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